Sunrun Hawaii is an solar company offering a variety of products for Hawaii residents. The company also offers residential-solar financing. The Company also has a partnership agreement with Hawaiian Electric. This partnership has helped to build a solid reputation for customer service. Read on to learn more about Sunrun Hawaii's products and customer service.
There are many issues with residential solar lending
Sunrun Hawaii has many options for residential solar financing. Sunrun Hawaii offers financing and cash options, but also unique solutions for aging panels. For those who have prepaid or monthly financing, the company can help with utilities and monitor their solar performance. The company also has dedicated technicians that can assist with any problem.
A solar array's down payment may be as high as $15,000 but most installations don't exceed $25,000. Solar leasing is an option that can save you substantial money on your utility bills. The only thing you need to do when leasing solar panels is to have a long-term partnership with the panel owner. Sunrun leases have 25-year terms and a dedicated team assists customers in transferring the lease when they move.
Sunrun Hawaii products
The products offered by Sunrun Hawaii include solar panels and batteries, as well as monitoring and support for those products. The company also provides a 25-year warranty on the equipment and workmanship. These products are designed to save homeowners electricity during power outages. Sunrun also offers a monthly program that customers can use to quickly switch over to HECO power.
Sunrun Hawaii offers many financing options to help solar customers save money. They offer a prepaid lease or a monthly lease, and the prices start at about $0.19/kWh on Oahu. The company's prices have dropped in recent months due to lower oil prices. They also plan to offer a similar energy storage product in the future.
Company's reputation for customer service
Customer service is a big focus for Sunrun Hawaii. Sunrun Hawaii has a strong customer base which allows it to offer excellent service. Company provides technicians to assist with troubleshooting or monitoring issues. The company is well-known for its fast installations. However, some customers have complained of slow follow up maintenance.
Sunrun has many locations around the world and more than 15,000 employees. Installers have been contracted by the company in 20 states. The company also offers leases. Customers pay monthly fees. Sunrun reviews generally are positive. However some customers have had issues with customer service or lengthy wait times.
Its partnership in Hawaiian Electric
Sunrun, a leader in home solar and battery storage, is looking to enter the new grid services market on the island. It is partnering with the Hawaii Electric Company to deploy 1,000 distributed solar plus storage systems on the island of Oahu, adding 4.3 MW of storage capacity and fast frequency service to HECO's grid. The companies will begin service in 2020, using their behind-the-meter systems to respond to demand spikes on the grid.
The partnership will force customers to use the stored energy at certain times and export it at others. Customers will be asked to switch to using solar energy only when they are less occupied. Customers will also be eligible to get a $200 credit on their electric bills.
Its warranty
When you purchase a solar energy system from Sunrun Hawaii, you're getting a warranty that goes beyond the standard warranty. The company provides 25 years of monitoring, repair and replacement coverage for equipment and batteries. These battery systems are designed to keep you powered up during power cuts and provide an additional source of electricity. Sunrun Hawaii can install solar panels and batteries that save thousands over their lifetime.
Sunrun also offers an option to prepay for twenty–five years of electricity. This allows consumers to receive the Federal Solar Tax Credit. This agreement also covers maintenance services such as battery replacement, monitoring, or workmanship.