Sunrun Hawaii is a Hawaiian solar company that provides a variety solar products for Hawaii residents. The Company also offers residential loan financing. In addition, the Company has a strong reputation for customer service and has a partnership with Hawaiian Electric. Continue reading to learn more about Sunrun Hawaiian's products, customer service, and other details.
Problems with residential solar finance
The issue with residential solar financing with Sunrun Hawaii is that there are many options. The company offers cash and financing options but also offers unique solutions for aging solar panels. For those who prefer prepaid or monthly finance, the company can help connect to utilities and monitor the performance of your solar panels. Additionally, the company has a dedicated team that can assist you with any problem.
Although the down payment for a photovoltaic array can reach $15,000, most installations are less than $25,000. Solar leasing options are available, which can help you save significant money on your utility bills. However, solar leasing requires a long-term relationship with the solar panel owner. Most Sunrun leases come with 25-year contracts and a dedicated team works with customers to transfer the lease when they sell their home.
Sunrun Hawaii products
Sunrun Hawaii provides solar panels and battery products, as well monitoring and support. The equipment and workmanship are covered by the company for a 25 year warranty. These products help homeowners during power outages by storing electricity in batteries. Sunrun offers customers a monthly plan that allows them to switch from HECO power.
Sunrun Hawaii offers financing options that will help customers save money on their solar equipment. The prices start at $0.19/kWh on Oahu. Lower oil prices have allowed the company to reduce its prices over recent months. They also plan to offer similar energy storage products in the future.
Reputation of company in customer service
Sunrun Hawaii's main focus is customer service. Sunrun Hawaii has a strong customer base which allows it to offer excellent service. The company has dedicated technicians who can troubleshoot and monitor issues. Although the company's reputation is for speedy installations, some clients have reported problems, such as slow follow-up maintenance.
Sunrun has many locations around the world and more than 15,000 employees. Sunrun has contracted installers to work in twenty-eight states. The company offers leases. Customers pay monthly fees. Sunrun reviews are generally positive. However, there have been a few complaints from customers about customer service and long wait times.
Its partnership with Hawaiian Electric
Sunrun, a leader in home solar and battery storage, is looking to enter the new grid services market on the island. It will partner with Hawaii Electric Company, to deploy 1,000 distributed-solar plus storage systems on Oahu. This will allow for 4.3 MW more storage capacity and faster frequency service to HECO's Grid. The companies will begin service in 2020, using their behind-the-meter systems to respond to demand spikes on the grid.
Customers will be required to export the stored electricity during certain hours of the day as part of the partnership. This will require that customers switch over to using solar energy at the times when their homes are less occupied. The customers will also be eligible to receive an electric bill credit and a $200 gift card.
Its warranty
Sunrun Hawaii offers a warranty on solar energy systems that is more than the standard warranty. The warranty covers equipment and batteries for 25 years. These battery systems will help you stay powered during power outages and provide a backup source of electricity for your home. Sunrun Hawaii has the ability to install solar panels and battery systems that can save you thousands of bucks over the life span of the system.
Sunrun also offers a Prepaid Power Purchase Agreement, which allows consumers to prepay for twenty five years of electricity upfront. This allows consumers to receive the Federal Solar Tax Credit. This agreement also includes maintenance services including battery replacement, monitoring, as well as workmanship.